This event is fired when a user performs an attended transfer

Parameters

Parameter

Type

Description

EventType

string

Has the value “attended_transfer” for this event

transferTarget_call_id

string

Call ID of the call that transferee is transferred to

transferTarget_parent_call_id

string

Parent Call ID of the call that transferee is transferred to, if any

transferTarget_user

string

The username of the user transferee is being transferred to, if applicable.

transferTarget_extension

string

Either extension assigned transferTarget_user, or the E164 phone number being transferred to.

transferer_call_id

string

Call ID of the call that issues the transfer.

transferer_parent_call_id

string

Parent Call ID in case transferer_call_id is a child call.

transferer_user

string

The username of the transferer.

transferer_extension

string

The extension assigned to transferer, if any.

transferee_call_id

string

Call ID of the call that is being transferred.

transferee_parent_call_id

string

If the call being transferred is a child call, this is the ID of the parent call it belongs to.

transferee_user

string

The username of the user being transferred, if any.

transferee_extension

string

Extension assigned to transferee_user, or E164 phone number.