This event is fired whenever the status of a call is changed. For instance this can be when a call is answered, canceled or isn’t answered.

Parameters

Parameter

Type

Description

EventType

string

Has the value “call_hungup” for this event

call_id

string

A unique identifier for this call.
Example: 004-124343223-233543

status

string

The new status being transitioned into.

date

datetime

ISO 8601 Formatted date string

Status Types

Status

Meaning

Possible From

initializing

Call has been created and is processing

Has the value “child_call_connected” for this event

ringing

Call is ringing (either getting a dial tone or a phone is ringing)

initializing

in-progress

Call is connected and voice communication is possible

initializing, ringing

cancel

Caller hung up before a the line was answered

initializing, ringing

noanswer

Caller was hung up without being connected (rang out)

initializing, ringing, in-progress

completed

Call was hung up after voice communication had successfully been established

in-progress